Now I’m the first to say I find synchronous communication (eg Slack) to cause massive productivity loss for an organization & can also cause employee burnout … but how do companies that have a culture of async communication not fall into a similar bad issue of email overload?
I think async and sync is more about expectations, with the caveat that a non-recorded zoom meeting is sync, while a recorded zoom meeting can be async. That being said, I feel it's my responsibility to have my notifications tuned properly so I'm not interrupted.
So to me synchronous comms are comms that can't be consumed asynchronously. The only text version of that I can think of is an exploding Signal message or similar. Any non-recorded video message is synchronous.
Now I’m the first to say I find synchronous communication (eg Slack) to cause massive productivity loss for an organization & can also cause employee burnout … but how do companies that have a culture of async communication not fall into a similar bad issue of email overload?