When I first signed up for that credit union (right after I graduated high school) it was a 5 minute walk from where I lived. Then I moved, because I couldn't find work in my hometown.
I could've switched banks, but the only option in my new town was Bank of America, and after they screwed my folks over I'd sooner store my money in a mattress like my great grandma did in the Depression than trust my money with them.
But then.....why did you open an account with a bank without a branch nearby? Not being funny, but that's your own failing, not of the bank.